Canal Insurance and Tech Mahindra Form Strategic Partnership to Advance Digital Transformation in P&C Commercial Auto Insurance – ProgramBusiness

Partnership Focus

The partnership combines Tech Mahindra’s Guidewire, cloud, data, and AI capabilities with Canal Insurance’s expertise in commercial auto underwriting and claims. Together, the companies will deliver a digital-first experience featuring:

• Self-service capabilities for agents, policyholders, and stakeholders

• Faster quote processing and reduced turnaround times

• Lower costs and improved speed to market

• Technology debt reduction through Guidewire managed services and API-led digital transformation

Leadership Perspectives

Roshan Shetty, Head of BFSI & Public Sector – Americas at Tech Mahindra, emphasized the dual challenge insurers face in reducing costs while delivering value. He noted that the partnership addresses these needs by aligning Tech Mahindra’s digital expertise with Canal Insurance’s industry experience.

Laura Beth Medley, Vice President, Chief Human Resources & Corporate Communication Officer at Canal Insurance, stated that the partnership supports Canal’s growth in the commercial trucking industry and strengthens its digital foundation.

Sai Thotapalli, Chief Technology Officer at Canal Insurance, described the collaboration as central to the company’s modernization strategy, highlighting the role of Guidewire and automation in simplifying operations, optimizing costs, and enabling cloud adoption.

Technology and Innovation

Tech Mahindra will design and develop an AI-driven architecture for Canal Insurance, providing actionable insights and intelligence for stakeholders. The company brings more than 25 years of experience in insurance industry transformation, with a track record of modernizing operations, enabling digital-first solutions, and supporting product innovation.

The partnership also expands Tech Mahindra’s Guidewire practice, reinforcing its role in delivering end-to-end solutions across the P&C insurance industry.

About Canal Insurance Company

Canal Insurance Company, rated A- by A.M. Best, has specialized in insurance for commercial trucking and specialty transportation for more than 85 years. The company partners with selected professional agents to provide coverage for this market. More information is available at canalinsurance.com.

About Tech Mahindra

Tech Mahindra (NSE: TECHM) provides technology consulting and digital solutions across industries, serving over 1,100 clients in more than 90 countries with 148,000+ professionals. The company’s services include consulting, information technology, enterprise applications, business process services, engineering, network services, customer experience and design, AI and analytics, and cloud and infrastructure.

Tech Mahindra was the first Indian company awarded the Sustainable Markets Initiative’s Terra Carta Seal, recognizing companies advancing a climate and nature-positive future. It is part of the Mahindra Group, founded in 1945, one of the world’s largest multinational federations of companies.

Source: Canal Insurance Company