Network Rail tells staff to stop saying passenger in bid to ‘speak customer’s language’
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Rail
Radio malfunction to blame for UK train disruption, says National Rail | Rail transport
A nationwide fault with railways’ communication systems caused disruption on Friday morning, with the worst of the delays hitting rush-hour...
National Rail says radio system fault behind train chaos ‘fixed’ but disruption remains
Rail passengers faced widespread disruption on Friday morning due to a nationwide fault with a critical communication system, although services...
